Privacy Policy

Last updated: September 7, 2025

This Privacy Notice for ZUS Operations LLC (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at https://zusoperations.com, or any website of ours that links to this Privacy Notice
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at info@zusoperations.com or call +1 (980) 415-6123 / +1 (704) 285-2780.

SUMMARY OF KEY POINTS

What personal information do we process? We may process personal information depending on your interaction with our Services.
Do we process sensitive personal information? No.
Do we collect information from third parties? No.
How do we process your information? To provide, improve, and administer Services, communicate with you, ensure security, and comply with the law.
With whom do we share personal information? In specific situations and with specific third parties only.
How do we keep your information safe? We use reasonable technical and organizational safeguards, but no system is 100% secure.
Your rights: You may access, correct, or delete your personal information and exercise other privacy rights, depending on your location.

TABLE OF CONTENTS

What Information Do We Collect
How Do We Process Your Information
When and With Whom Do We Share Your Personal Information
Do We Use Cookies and Other Tracking Technologies
How Long Do We Keep Your Information
How Do We Keep Your Information Safe
Do We Collect Information From Minors
What Are Your Privacy Rights
Controls for Do-Not-Track Features
Do United States Residents Have Specific Privacy Rights
Do We Make Updates to This Notice
How Can You Contact Us About This Notice
How Can You Review, Update, or Delete the Data We Collect From You

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us: We collect personal information you voluntarily provide when expressing interest in our products or Services, participating in activities, or contacting us.

Personal Information Provided by You:

Names
Phone numbers
Email addresses

Sensitive Information: We do not process sensitive information.

Accuracy: All personal information provided must be true, complete, and accurate. Notify us of any changes.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process information to provide, improve, and administer Services, communicate, ensure security, prevent fraud, comply with law, and with your consent when applicable.

Purposes include:

Deliver and facilitate services
Fulfill and manage orders, payments, returns, and exchanges
Request feedback
Display targeted advertising (with consent)
Post testimonials (with consent)
Protect Services from fraud and security threats

Note: No personal information is shared with third parties for marketing without consent.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in these situations:

Business Transfers: In connection with mergers, acquisitions, or sales of company assets.
Business Partners: To offer products, services, or promotions.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We use cookies and similar technologies for security, analytics, preferences, and advertising (with consent). You may opt out via settings or by contacting us.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain information as long as necessary to fulfill purposes in this Privacy Notice or as required by law. Once no longer needed, we delete or anonymize data.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable organizational and technical safeguards. No system is fully secure; use of Services is at your own risk.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to individuals under 18. If we discover data from users under 18, we deactivate accounts and delete information.

8. WHAT ARE YOUR PRIVACY RIGHTS?

You may:

Withdraw consent where applicable
Opt out of marketing communications
Access, correct, or delete personal information
Use browser or device settings to manage cookies

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Currently, we do not respond to Do-Not-Track browser signals, as there is no uniform standard.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Residents of states with privacy laws (California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia) may have the following rights:

Access, correct, or delete personal information
Opt out of sale or sharing for targeted advertising
Obtain categories of data collected and third-party disclosures
Withdraw consent for processing
Limit processing of sensitive data

Exercising Rights: Submit requests via info@zusoperations.com. Authorized agents may act on your behalf with proof of authorization.

California “Shine the Light” Law: California residents may request categories of personal information disclosed to third parties for direct marketing once per year, free of charge.

11. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Policy. Material changes will be posted or communicated. Review this notice periodically.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: info@zusoperations.com
Mailing Address:
ZUS Operations LLC
9966 Hyde Glen Ct
Charlotte, NC 28262
United States
Phone: +1 (980) 415-6123 / +1 (704) 285-2780

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Submit a data subject access request via info@zusoperations.com. We will verify your identity and respond according to applicable laws.